FAQ

HOW LONG DOES DELIVERY TAKE?

All orders are processed within 1-3 business days. From the shipping date, you can expect your order within 7-21 business days, depending on carrier and location availability. In some cases, faster delivery is possible. To offer you the best prices and the latest designs, we ship the products directly from the manufacturer in Asia.

HOW CAN I CHECK THE STATUS OF MY ORDER?

You will receive a confirmation email immediately after placing your order. As soon as your order has been shipped, you will receive a tracking number by email. As soon as you click on this number, our online shop will redirect you to a page that shows the shipping status of your order.

WHAT HAPPENS IF MY PRODUCT WAS DELIVERED DAMAGED?

If the product was delivered damaged, you can return it within 14 days of receipt and we will refund your money immediately. Please take a look at the return and refund policy first. You can contact us via the contact page or send us a message via email.

WILL DREAMYDEKO COVER ANY CUSTOMS FEES?

Unfortunately, it is not possible for us to cover all customs costs for our customers. However, we support them with low product prices and free shipping.

WHAT IS YOUR MISSION?

Our mission is to create inspiring and high-quality products and gadgets that enrich the quality of life of our customers. We strive to offer a wide range of products, from timeless classics to modern trends. Through careful selection and creative designs, we want to create unique, appealing products that enhance your everyday life and enrich your life - you, your dream, your life. Our top priority is the complete satisfaction of our customers and the constant optimization of our brand.

WHY EXACTLY DREAMY DEKO?

We only offer our customers selected, high-quality products. The products go through a rigorous process before they are offered for sale in our online shop. That's why we have experts put our products and production through their paces. This is how we can guarantee 100% good quality.

HOW CAN I GIVE MY FEEDBACK?

To do so, use our contact form . We are always open to feedback, suggestions for improvement and requests from our customers. We will respond as quickly as possible. So don't hesitate to contact us if you need anything. We are available to you around the clock.

If you have any further questions, our customer service is available 24 hours a day. Simply contact us using the contact form and we will answer your question! We usually respond within 24-48 hours.