Privacy Policy

This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1 THE SECURITY OF USER DATA COMES FIRST

DreamyDeko respects the privacy of all users of the website or online shop (hereinafter referred to as "the customer" or "the customers"). This privacy policy forms the basis for the processing of personal data and provides information about what type of user data DreamyDeko collects from customers, how DreamyDeko uses this data and what rights customers are entitled to. DreamyDeko complies with applicable data protection laws and processes personal data only for the purposes for which the data was transmitted.

This privacy policy is adapted, supplemented or changed from time to time. The most current, available version applies each time the website is accessed or visited.

Should there be any contradictions between this privacy policy and the otherwise applicable contractual or business terms and conditions of DreamyDeko, the provisions of this privacy policy shall prevail.

2 TYPE AND PURPOSE OF THE DATA COLLECTED

The term “personal data” or “personal information” within the meaning of this privacy policy includes information that can be used to personally identify customers.

The processing of personal data means any handling of personal data, such as collecting, using, storing, disclosing, transmitting or deleting the data.

On the one hand, DreamyDeko automatically collects personal data when the customer interacts with the website or uses the online shop. On the other hand, personal data that a customer provides (e.g. by contacting us, creating a user profile or customer account) is automatically or manually collected.

2.1 DATA COLLECTED AUTOMATICALLY

When visiting the DreamyDeko website, statistical visitor data is automatically collected about which parts of the website are visited by the customer. Every time a website is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, the customer's IP address, the date and time of access, the browser used, the operating system, the amount of data transferred and the requesting provider (access data) and documents the access. In this context, it is sometimes necessary to use so-called cookies (see section 4 below).

This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offering.

2.2 DATA WHEN INTERACTING WITH DREAMYDEKO, FOR CONTRACT EXECUTION, CONTACT AND OPENING A CUSTOMER ACCOUNT

DreamyDeko does not automatically collect personal information from customers, such as name, address, telephone number or email address.

However, personal data is collected from customers when a customer voluntarily provides it as part of an order or when contacting DreamyDeko (e.g. via contact form or email). Mandatory fields are marked as such because DreamyDeko requires the data in these cases to process the contract or to process the contact and without this information the order or contact cannot be sent. Which data is collected can be seen from the respective input forms.

If a customer decides to open a customer account, DreamyDeko uses the personal data for the purpose of opening the customer account. The mandatory information requested during registration must be provided in full, otherwise DreamyDeko can reject the registration. DreamyDeko only uses the personal data collected for the purpose of using the online shop or the respective offer or service for which the customer has registered. In addition, DreamyDeko can use the customer's email address to inform them about important changes, such as the scope of the offer, or technically necessary changes.

After the contract has been fully processed or after the customer account has been deleted, the customer's data will be restricted for further processing and deleted after the tax and commercial retention periods have expired, unless the customer has expressly consented to further use of the data or DreamyDeko reserves the right to use the data in any other way that is permitted by law. The customer account can be deleted at any time and can be done either by sending a message to the contact details provided below (see section 9 below) or via a function provided for this purpose in the customer account.

3 LEGAL BASIS FOR THE COLLECTION AND PROCESSING OF PERSONAL DATA

The legal basis for the collection and processing of the customer's personal data depends on the specific purpose of the data processing in each individual case. The following are possible:

  • the protection of DreamyDeko's legitimate interests, provided that the interests of the customer or fundamental rights or freedoms are not unreasonably compromised;
  • the conclusion or performance of a contract; or
  • Consent of the customer at the time of collection of personal data. The customer can revoke his consent at any time. For this purpose, the customer can send a corresponding message to the contact details described below. The legality of the data processing that has already taken place remains unaffected by the revocation.

4 USE OF COOKIES AND USE OF DATA

4.1 COOKIES

In order to continuously improve the website for customers, DreamyDeko can use cookies. Cookies are small pieces of software information that are stored on the customer's computer hard drive by web browsers (e.g. Google Chrome, Internet Explorer or Mozilla Firefox) to make it easier to use the website (e.g. language selection, shopping cart, etc.).

Some of the cookies used by DreamyDeko are deleted at the end of the browser session, i.e. after closing the web browser (so-called session cookies). Other cookies remain on the end device and enable DreamyDeko to recognize the customer's web browser on the next visit (so-called persistent cookies). The storage period can be found in the overview in the cookie settings of the web browser.

Most web browsers automatically accept such cookies, but web browsers can be configured to not accept or save cookies. However, if cookies are deactivated, the functionality of the website may be limited. Details can be found in the user manual or the help function of the web browser.

4.2 USE OF DATA

The anonymized data that is recorded using cookies when you visit the DreamyDeko website can be used for web analysis purposes, to optimize the website and to measure performance. DreamyDeko can use third-party providers for this purpose, some of which have their own data protection regulations over which DreamyDeko has no influence.

DreamyDeko uses functions of the following web analysis services:

Google Analytics
The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google evaluates the use of the website in order to compile reports on website activities and to provide DreamyDeko with other services relating to website activity and internet usage. The IP address transmitted by the customer's web browser as part of Google Analytics will not be merged with other Google data.

The information generated by cookies on the use of the website is usually transferred to a Google server in the USA and stored there. Google complies with the data protection provisions of the "Swiss-US Privacy Shield" agreement and has registered with the US Department of Commerce for the "Swiss-US Privacy Shield" (information on the Swiss-US Privacy Shield can be found at https://www.privacyshield.gov/Swiss-US-Privacy-Shield-FAQs ).

For more information, please see Google’s privacy policy at https://support.google.com/analytics/answer/6004245?hl=de .

Google Ads and Google Conversion Tracking
The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

As part of Google Ads, DreamyDeko uses so-called conversion tracking. When the customer clicks on an ad placed by Google, a cookie is set for conversion tracking. These cookies expire after 30 days at the latest and are not used to identify the customer. If the customer visits DreamyDeko's website and the cookie has not yet expired, Google and DreamyDeko can recognize that the customer clicked on the ad and was redirected to this page.

DreamyDeko learns from Google the total number of users who clicked on the ad and were redirected to a website with a conversion tracking tag. However, DreamyDeko does not receive any information that can be used to personally identify the customer.

For more information, please see Google’s privacy policy at https://www.google.de/policies/privacy/ .

Google Maps
The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

DreamyDeko uses Google Maps to visually display geographic information. When using Google Maps, Google transmits or processes data about the use of the maps functions by website visitors, which may include in particular the IP address and location data. DreamyDeko has no influence on this data processing.

To the extent that information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the “Swiss-US Privacy Shield”.

To deactivate the Google Maps service and thus prevent data transmission to Google, a customer must deactivate the Java Script function in the web browser. In this case, Google Maps cannot be used or can only be used to a limited extent.

For more information, see Google’s privacy policy at
https://www.google.com/intl/de_de/help/terms_maps/ .

Social media content

DreamyDeko may use social media plugins from social networks such as Facebook, Instagram or Twitter on the website.

When the customer visits a website that contains such a plugin, the web browser establishes a direct connection to the servers of the respective social network. The content of the plugin is transmitted directly to the web browser by the respective provider and integrated into the page. By integrating the plugin, the providers receive the information that the customer's web browser has accessed the corresponding DreamyDeko website, even if the customer does not have a profile on the corresponding social network or is not currently logged in. This information (including the IP address) is transmitted from the customer's web browser directly to a server of the respective provider (possibly in the USA) and stored there. If the customer is logged in to one of the services, the providers of the social network can directly assign the visit to the DreamyDeko website to the profile in the respective social network. If the customer interacts with the plugin, for example by pressing the "Like" or "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network and displayed to the customer’s contacts there.

These social network platforms have their own data protection regulations over which DreamyDeko has no influence.

The purpose and scope of data collection and the further processing and use of the data by the providers on their websites as well as a contact option and the related rights of customers and setting options for protecting privacy can be found in the data protection notices of the providers:

https://www.facebook.com/policy.php

https://twitter.com/de/privacy

https://help.instagram.com/155833707900388

If the customer does not want any of these plugins to be loaded, it is recommended to log out of the relevant social network. Furthermore, various web browsers can be set up or supplemented with add-ons (e.g. Facebook blocker) so that the social media plugins are not Loading.

5 NEWSLETTER

If the customer would like to receive a newsletter offered by DreamyDeko, DreamyDeko requires an email address from the customer and other information that allows verification that the customer is the owner of the specified email address and agrees to receive the newsletter (so-called "double opt-in" procedure). If the customer would like to register for a newsletter as a registered customer, he can give his consent to do so at the time of registration or later using the registration function in the customer account.

With the newsletter, the customer regularly receives recommendations and offers that might be of interest to them. To do this, DreamyDeko collects and processes personal data relating to the customer's usage behavior on the website, orders from DreamyDeko and how the customer uses the newsletter (e.g. whether the newsletter is opened or which web URL links are clicked). DreamyDeko can evaluate this data for statistical purposes in order to better tailor the content of the newsletter to the interests of the customer.

The personal data entered in the newsletter registration form is processed based on the customer's consent, which can be revoked at any time for the future. The revocation takes place either via the "unsubscribe" link in the newsletter, written notification from the customer to DreamyDeko at the address listed below or by unsubscribing from the customer account. DreamyDeko uses the personal data collected to create the content and send the newsletter. The data is not passed on to third parties for their own (advertising) purposes.

DreamyDeko stores the personal data provided by the customer for the purpose of receiving the newsletter until the customer unsubscribes from the newsletter.

6 SHARING YOUR DATA

DreamyDeko will not disclose customers' personal data to third parties. This does not apply if the customer has consented to the data being passed on to companies that are not affiliated with DreamyDeko or if DreamyDeko is required to do so by law, authorities or the courts. In addition, if service providers who support DreamyDeko in data processing, website administration or in any other way as well as in providing the products and services requested by the customer are called in (e.g. parcel or newsletter delivery service providers). These third parties are obliged to comply with the same level of security and data protection as DreamyDeko.

7 DATA SECURITY

Unfortunately, the transmission of data over the Internet is not completely secure. DreamyDeko works with service providers and Internet providers who take appropriate technical and organizational security precautions to protect customers' personal data. However, DreamyDeko cannot guarantee the security of the data transmitted by the customer. Any data transmission is therefore at your own risk.

8 YOUR INFORMATION AND WITHDRAWAL RIGHTS

Of course, every customer is free to inform DreamyDeko at any time - for example in an email - that their personal data should not be used to contact them in the future. Participation in the special services of the DreamyDeko website, such as the newsletter service, can also be revoked at any time.

In addition, it is possible to obtain information about the processing of the data or to request a copy of the personal data collected via the DreamyDeko website.

9 CONTACT

If you have any questions about this privacy policy or data protection at DreamyDeko, a customer can contact DreamyDeko using the following contact details:

Greiner Elevate
Rohnhofstr. 6
CH-8416 Flaach

support@dreamydeko.ch

10 FINAL PROVISIONS

Should individual provisions or parts of this data protection provision prove to be invalid or ineffective, this shall not affect the validity of the data protection provisions as a whole.

The place of jurisdiction and the applicable law are determined according to the General Terms and Conditions .

Modification date: 20.11.2023